We would suggest checking your junk and spam mail as well as the promotions tab if you have a gmail account as sometimes your order confirmation email may get sent there by mistake.
Bardot members can also log into their accounts and check their account history to confirm whether an order has been placed.
If you still can’t find your order confirmation please submit a request below with your order details, including the email address, your order was placed under and the payment method and our friendly customer service team will look into this for you.