In the event that you are locked out of your online account, please check your email as you will receive a notification with further instructions. We recommend waiting some time before attempting to log in again, or alternatively you can request a password reset using the 'forgot password' tool on the log in page.
If you are having further difficulties accessing your account, please contact our friendly customer service team below:
Email: hellousa@bardot.com
Phone: +1 (833) 596-1160 (USA) or +61 3 9420 7971 (INT)
Kindly note our customer service operating hours are between 9am-5pm PDT Monday-Thursday and 9am-4pm PDT on Friday (excluding Australian, Victorian public holidays). You are welcome to email us outside of these business hours and we will do our best to get back to you as quickly as possible!