In the event that you are locked out of your online account, please check your email as you will receive a notification with further instructions. We recommend waiting some time before attempting to log in again, or alternatively you can request a password reset using the 'forgot password' tool on the log in page.
If you are having further difficulties accessing your account, please contact our friendly customer service team below:
Email: hellousa@bardot.com
Phone: +1 (833) 596-1160 (USA) or +61 3 9420 7971 (INT)
** Our customer service will be closed Monday the 25th of May, due to the Memorial Day public holiday.
Our website will continue to receive orders 24/7, while dispatch and customer service operations will resume from Tuesday the 26th of May. Thank you for your understanding.**
Kindly note our customer service operating hours are between 10am-6pm EDT Monday to Thursday and 10am-5pm EDT Fridays, (excluding American public holidays). You are welcome to email us outside of these business hours and we will do our best to get back to you as quickly as possible!