Payments may be rejected for several reasons. Please check the following prior to contacting our customer service team:
- The correct credit card number or gift card number has been entered
- The correct security number and expiry date has been entered
- You have sufficient funds in the relevant account
- Your purchase is within your credit limit
If you are still having problems, please try an alternative payment method or contact your card provider.
Any further enquiries you are welcome to contact our friendly customer service team at hellousa@bardot.com.