We are sorry to hear this! Please contact our customer service team immediately at hellousa@bardot.com or by submitting a request below so we can get to work resolving the issue for you ASAP.
Please ensure you provide the below:
- Clear images of the item received, displaying all swing tags attached.
- The details of the item you are missing
- Your order number
- Clear image of the tax invoice/packing slip included in your parcel
Once we have received the above details we will be happy to investigate this further and provide a resolution.